Return Window
We accept returns or exchanges within 30 days of purchase.
After 30 days, returns or exchanges will no longer be accepted.
For any quality-related issues, please refer to our Warranty Policy.
Warranty
- Memory Cards: Lifetime Warranty
- Card Readers: 3-Year Warranty
We guarantee that all products are free from defects in materials and workmanship under normal use.
Return Eligibility
To qualify for a return, items must meet all of the following conditions:
- Unused and in the same condition as received
- In original packaging with all parts and accessories
- Accompanied by proof of purchase (order number or invoice)
We reserve the right to refuse returns that do not meet these requirements.
Return Process
- Contact us at support@chipfancier.com with your order number and reason for return
- Our team will review your request and issue an RMA number (Return Material Authorization)
- Return the item following the instructions provided
Returns without an RMA number may be refused.
Refund Process
Once your return is received and inspected:
- You will be notified via email regarding approval or rejection
- Approved refunds will be processed within 3–5 business days
- Refunds will be issued to your original payment method
(Please note: bank processing times may vary.)
Order Cancellation
Before shipment: Full refund available
After shipment: Must be processed as a return
Return Shipping Responsibility
We cover return shipping
Customer is responsible
Customer is responsible
Important Notes
- Memory cards must be returned in their original jewel cases
- Card readers must be returned in their original packaging boxes
- Items must be properly protected during return shipping
The following may result in partial refunds or return rejection:
- Signs of use
- Physical damage
- Missing packaging or accessories
International Shipping & Last-Mile Delivery
International shipments involve multiple third-party logistics providers, including destination-country carriers.
Damage or Loss During Last-Mile Delivery
We are not liable for product damage or loss caused during last-mile delivery, including:
- Packages exposed to rain, moisture, or extreme weather
- Mishandling by local carriers
- Delivery to unsafe or unattended locations
- Theft after delivery confirmation
In such cases, customers are advised to:
- Contact the local carrier directly
- File a claim with the shipping provider
- Provide supporting documentation if needed
We will assist by providing shipping records where applicable.
Non-Liability for External Factors
We are not responsible for issues caused by third-party logistics providers, including but not limited to:
- Customs clearance delays or inspections
- Weather conditions
- Carrier delays or operational issues
- Delivery failures caused by local postal services
Delivery Responsibility
- Final delivery (“last-mile delivery”) is handled by the local carrier or postal service in the destination country
- Once the package has been handed over to the local carrier, delivery conditions are beyond our direct control
Contact Us
Still couldn't find what you're looking for?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.














